Terms and Conditions

IMPORTANT: By purchasing from Design Holdings Inc (dba Design Public Group, Design Public, Danish Design Store), you are agreeing to the following terms and conditions of your purchase and limitations of the Design Public Group (“DPG”) warranty.

Below is a summary of the Terms & Conditions.

QUOTES

Please make sure to check your quote for accuracy (Products, shipping info). Any changes to the quote need to be made before purchase otherwise additional fees may be incurred.
Quotes are valid for 30 days from the date sent by Design Public Group except for quotes related to retail promotional offerings with definitive end dates. In such cases the end date of the relevant retail promotion supersedes the 30 day validity of this quote. Should your project require quote validity longer than 30 days, please contact your DPG representative in writing.
Please note that all lead times and ETAs are estimates and not guarantees.
Shipping rates reflect temporary surcharge due to global supply chain inflation.

RETURNS AND CANCELLATIONS

Order Cancellation: DPG does not accept cancellations on any order after 24 hours have passed since the order was placed (the time stamp on your order confirmation email) 

Returns: Custom / made-to-order and other special orders are non-returnable.

For orders that are returnable:

You may return your order within 30 days of your receipt of merchandise for a refund of the purchase price less a 35% restocking fee.
The return shipping costs are the responsibility of the customer and we recommend that all return shipments be insured.
Note that all returns must be in new condition and in the original packaging.
All returns require a pre-authorization known as an “RMA”. Contact us to receive an RMA document.
Outlet Items are considered final sale and cannot be cancelled or returned.

PAYMENTS

Fee: There will be a 3% transaction fee for credit card orders over $25,000 (including shipping).